What our clients say about us
Gopa and I wish to convey our sincere appreciation for the work you did to transform our kitchen. We are really impressed by your professionalism, dedication to the work at hand, meticulous adherence to finish a job to perfection, and the readiness to work long hours to complete the project. As we enjoy the pleasures of just pulling out a drawer to retrieve a piece of utensil, we will always thank you for sparing us the painful exercise of bending and stretching our arms to the far corners of our old cupboards to do the same.
It was also lovely to meet your daughter Esther, who worked with you on the last day to assist you and tirelessly polished our appliances.
Thank you once again. We wish you all the best in your endeavors
I found your services to be professional, reliable and very interactive with us the customer, there wasn’t really a lot of disruption or interruption to our household as each night we could still use the kitchen and things were left as tidy as possible until the next day’s work.
It was hard to imagine the finished product initially but with the support and guidance of Russell we were able to make the right choices, even though we decided to change some things, it was not a problem. The finished product has enhanced our home immensely and has turned a dark old kitchen into a great hub for our family.
Just wanted to let you know how much we are enjoying our new kitchen. It is so easy to keep clean and it looks amazing. Thank you so much for your work, professionalism and eye for detail making it a such a smooth process. You thought of everything and it is the small things that really finish off the kitchen. I certainly will be recommending you to all my family and friends.
Once again, thank you for a good well done.
Many thanks to Russell and his team of tradies.
I now have shiny new bench tops, replacing the original 1966 formica. A lovely warm bathroom, thanks to a fan forced hot light and a fixed up toilet. All achieved in a couple of days.
Just have to note Russell’s determination in replacing a couple of damaged 1966 tiles & actually matching them, after a lot of searching. We appreciate his polite and professional manner. My fear of the new making the old look dowdy were unfounded as Russell had a few ideas to avoid that happening.
Just a note to tell you how delighted we are with our new benchtops. The kitchen looks like new again. It was a pleasure to have you in our home doing this work, we were most impressed with the professional way you attended to detail and the overall quality of the job. We will be happy to recommend you to any potential client.
My Real Estate Agent is very impressed with the transformation and she may even be in contact with you regarding her own kitchen. I never thought you would be able to make the alterations you have without making a lot of mess. The granite benchtop, together with your rehabilitation of the Blackwood cupboards, has given me virtually a new kitchen. I appreciated your attention to detail, your commitment to fine workmanship and your ability to ensure things happened in the right order and on time. A pleasure to do business with you.
Good afternoon Russell,
I’ve just returned home from Melbourne. We’re delighted with the high level of perfection achieved by you in value-adding to our ensuite. Thank you for your caring advice with planning this vast improvement, and for the precision and quality of your work. We offer our unconditional support to the high level of professionalism your service provides.
In September 2012 we contacted Russell Burfield (Benchtop Replacement Services) seeking a quote to replace our kitchen benchtops, cooktop and sink. The service we received, from the first time we spoke to Russell on the phone to arrange a quote, to the day the work was completed, was of the highest standard and level of professionalism. The little extra things that Russell did without being prompted (e.g. inserting buffers in the cupboard doors, replacing sealant, cleaning of cupboard interiors, etc.) complemented the high standard of workmanship. In fact, Russell also referred us to the plumber he uses, as we needed some repairs to our toilet cisterns. This work was subsequently carried out promptly and professionally and reflects the fact that Russell only uses the best quality tradespeople for his business.
Another very pleasing aspect of the service he delivered was that time frames were met – something which in today’s market is not always the case.
Our kitchen has been transformed from a 20 year old tired kitchen into a modern up-to-date kitchen that people immediately notice and comment on.
We would not hesitate to recommend Benchtop Replacement Services to anyone who is contemplating renovations to their kitchen.
Russell, John and I thank you once again for project managing the upgrade of our kitchen bench tops and glass splash backs, plus advise with purchases and many extras that you did for us. I can only say to anyone looking around for a kitchen makeover “do you want the cheapest job in town or one of the best with eye to detail and colour coordination plus excellent tradesmen”, a job well done Russell,
Words really can’t describe how thrilled we are with the end result of our kitchen. From the first visit, for the quote your warm and friendly approach filled us with confidence. You assured us that you would be on site for every step of the journey, to supervise tradesman. We were more than happy that this is exactly what you did.
You were able to remove any sense of stress from the experience, and it was comforting to know we could confidently leave the coordination of tradesman to you. We appreciate that you consulted with us with every decision that had to be made, from the placement of the down lights to power point placement and under sink details. Thank you for your patience with us in trying to find a solution to the under sink storage.
The end result is fantastic. I am so proud to share our kitchen with all our friends. It is the centre of our living area, and has set the tone for a modern and contemporary décor. We absolutely love it. The stone countertop is stunning. We love how the specs, in the Essastone are brought out, by the custom coloured glass splash back. We had fun choosing such a unique and individualized colour. This has made it an exclusive and rare finished result.
The way it has all come together is clean, fresh and modern. We could not have wished for a better result. Thank you again Russell for your wonderful, personalized and trustworthy Job. We feel like we have a state of the art kitchen for a fraction of the cost. We will not hesitate to recommend you to anyone who would like any update to their kitchen, from a benchtop, to a complete transformation.
I know it’s been a couple of months since you completed our very beautiful kitchen renovation, and we have had time to really sit back and appreciate it and we just love it. We would like to say a very big thank you to you and your team for a job well done. We are really enjoying our new kitchen, (I love cooking in it) and the granite bench tops and glass splashback are a pleasure to look at.
The whole experience was done with a minimum of fuss, but volumes of professionalism and seemingly no inconvenience to us at all. I was very impressed with the way you co-ordinated all trades and everything flowed with great precision. More importantly for us, there was no stress involved and you worked efficiently and quietly and the end result was fantastic.
So we would like to finish off with a BIG thank you and we will happily recommend your services.
Russell was a true professional from beginning to end. He is meticulous, punctual, & knows his trade. I wish there were more trades people like Russell. We have had bad experiences with other tradies and it was truly refreshing to have our kitchen renovated without a single hitch well done Russell. Keep up the good work, I will certainly recommend you to others.
Just to say thankyou for my wonderful kitchen transformation. The granite benchtops and new sink and tap are beautiful and the adjustments to doors and cupboards are very user friendly .Your courtesy and professional approach with attention to detail ,instilled trust and confidence and we would recommend you to anyone without reservation. Regards to you and Linda and best wishes to your family.
Yours sincerely ,
Thank you! I have been getting so many compliments on my ‘new’ kitchen. Everything looks so much more spacious. I keep admiring it. I can’t believe the change! Thank you for being so obliging and making the whole process so easy (for me anyway) leaving me with a kitchen that everyone remarks on. I am more than happy with the result and would have no hesitation in recommending you to anyone that needed a kitchen makeover!
We are writing to express our thanks for all your work on our recent kitchen renovation.
The whole process from your initial visit through to your measure for templates and the actual work on site was done in such an easy & hassle free manner that there was minimal disruption to our lives.
In particular we were so impressed by your attention to detail at every step of the way and your ready acceptance to attend to any minor adjustments as the work progressed.
We love the choice of ‘Steel Grey’ Granite for the benchtops & your suggestions of the under bench sink, the flush-set Induction cooktop & the dual purpose tap/water filter has given the whole space such a huge lift.
As our friends & family visit we will have no hesitation in recommending your business for their future kitchen renovation needs.
With best wishes,
Just a short note to say how much we are enjoying our new bench top. It has certainly modernised our kitchen and has proved easy to maintain.
Thank you also for your professionalism. Your attention to detail and commitment made the process so much easier.
I hope you are being kept busy but with enough time to enjoy your family.
An extensive range of quality cabinet doors in melamine, paint or vinyl finish.
Solid timber cupboard doors and associated products.
Wilson & Bradley is a family owned and run company servicing and supplying the kitchen, cabinet making and furniture manufacturing industries.
Routleys Bathroom Kitchen Laundry
Beautiful new showroom selections of Sinks, Taps, Sanitary ware & Appliances.
The Laminex Group
2-pack doors and panels with that gorgeous gloss and satin feel.
We work closely with this ware-house importer. Their gallery shows our clients all of the possible natural Stones.